During the installation phase, what should I do if the Gateway does not detect radio communication with a device (Comfort Control electronic control or Sensor/Sensor PRO sensor) and the error "lost communication with Gateway" appears on the app?

During the installation phase, if the error “lost communication with Gateway” appears and persists for 10-15 minutes, it means that there is a communication problem. In this case, you will need to move the Gateway or add a second Gateway. Bear in mind that if you move the Gateway to a better position, you will have to wait a few minutes for the error to disappear.